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Delivery Information

f-trendz.com's Nationwide Shipping Policy

ftrendz.com promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us.

ftrendz.com offers absolutely free nationwide shipping on most products. On products belonging to the ftrendz.com Add-on program, nominal shipping charges are applicable. To avoid paying shipping charges, just buy this product along with anything else from our website. Please note that this shipping charge is different from our Cash on delivery convenience fee. This is a fee of Rs. 49 that we charge only on COD orders and is completely waived off for all prepaid orders.

Delivery within 2 business days*
Your order will typically reach your doorstep within 2 business days if it is being shipped to the following areas
- Delhi NCR (Delivery within 24 hours in select locations)
- Metros
- Select major cities given below:
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Metros

State Capitals

Other Major Cities

Bengaluru

Bhubaneswar

Ahmedabad

Chennai

Gandhi Nagar

Cuttack

Delhi/NCR

Lucknow

Nagpur

Hyderabad

Patna

Pune

Kolkata

Ranchi

Vadodara

Mumbai

 

 

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For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 7 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.
Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

To provide you with a plethora of shopping options, we have partnered with several brands. Some products in our catalogue are directly shipped from these partner locations. These are marked as "Sold by Partner" and usually take 5-8 business days to reach your doorstep.

Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and their delivery may not be possible at a few select locations.

Some furniture category items in our catalogue are made especially on your request and delivery would take longer than usual. Also, delivery may not be possible at a few select locations. Please read the details available on the product page carefully before placing the order.
*Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.


 


 

International Shipping

Do you ship to my country?

Yes, we deliver to all the countries in the world.

What delivery methods does ftrendz use?

We have tied up with some of the best known logistics companies in the world like FedEx, DHL and UPS to ensure quickest delivery anywhere in the world.

How soon will you dispatch my order?

We have thousands of 'Ready to ship' products in our state of the art warehouse and we also procure some products from our partners on regular basis. Once we receive all items in an order pass and they pass our quality check, the order is shipped within 24 working hours.

If you need something urgently for an occasion, you may like to choose from our 'Ready to ship' products which can be identified by a small rocket icon along with product's image on every category page.

How long will it take to receive an order?

It takes anywhere between 10-14 days to receive the order. Don't be surprised if it reaches earlier. However, sometimes when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Please note that if your order has only 'Ready to ship' items, you will receive the order earlier.

What are your shipping charges?

Shipping rates are weight based and are calculated on the basis of every 500 grams. If a product weighs 550 grams, you will be charged for the first 500grams, and then for the next 500 grams at reduced rates. Shipping cost for each additional item is reduced, therefore, larger the order, lower the rate. 

Under our current promotional offer, all orders are delivered for free, regardless of the number of items in the order.

Please note that there might be additional import duties, taxes, clearance charges etc. depending upon the laws of recipient’s country which must be paid by the recipient of the parcel. 

How do international duties and taxes work?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. 

Can you deliver my order to multiple addresses?

An order can be delivered only to one address. You can place another order for shipping to a different address.